SocialPedia - AI Content Generation

1. Introduction

SocialPedia AI Inc. ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SocialPedia AI platform and services (the "Service").

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register for an account or use our Service:

Name and email address
Password (stored in encrypted form)
Payment information (processed by third-party payment providers)
Company/brand name and website URL
Profile information and preferences

2.2 Brand and Content Data

To provide our AI content generation services, we collect:

Brand voice descriptions and tone preferences
Target audience information
Example social media posts
Product and service information
Competitor social media handles for analysis
Industry keywords and topics

2.3 Usage Data

We automatically collect certain information about your device and usage of the Service:

IP address and browser type
Device information and operating system
Pages visited and features used
Time and date of access
Referring URLs and search terms

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our AI content generation services
Account Management: To create and manage your account, process payments, and provide customer support
AI Training: To understand your brand voice and generate relevant content (your data is used only for your account)
Communication: To send you service updates, security alerts, and promotional materials (with your consent)
Analytics: To analyze usage patterns and improve user experience
Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating the Service, including:

Cloud hosting providers (e.g., AWS, Google Cloud)
Payment processors
AI service providers (e.g., OpenAI) for content generation
Analytics providers
Email service providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect our rights, privacy, safety, or property.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Secure password hashing
Regular security assessments and updates
Access controls and authentication measures
Secure data centers with physical security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain information after account deletion for:

Legal compliance and record-keeping requirements
Resolving disputes and enforcing agreements
Fraud prevention and security purposes

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a portable copy of your data
Objection: Object to certain processing of your information
Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us at privacy@socialpedia.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve our Service. Types of cookies we use include:

Essential Cookies: Required for the Service to function properly
Analytics Cookies: Help us understand how visitors use our Service
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

9. Third-Party Services

Our Service integrates with third-party services, including:

Social Media Platforms: For competitor analysis and content scheduling
OpenAI: For AI-powered content generation
Payment Processors: For secure payment processing

These third parties have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We implement appropriate safeguards to protect your information during international transfers.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

SocialPedia AI Inc.

Privacy Team

Email: privacy@socialpedia.ai

Website: https://socialpedia.ai

General Support: support@socialpedia.ai

14. Additional Disclosures

14.1 For European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. Our legal basis for processing includes consent, contract performance, and legitimate interests.

14.2 For California Users (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (we do not sell personal information).